Return Poilcys:

Return Policy Engraved Items:

All Engraved Items are Final Sale. No returns or exchanges allowed.

Return Policy on Seasonal Items:

Seasonal Items may not be returned or exchanged. All Sales are Final.

Return Policy on Special Order Products/Jewelry/Monogram:

All special order products, jewelry and monogram orders are also Final Sale. Once a deposit or payment is placed the item is ordered and may not be cancelled. In the event a cancellation approval is granted the deposit(s) will be forfeited and not returned, nor will the deposit be transferred to a store credit.

Return Policy on Sale Items:

Sale Items may not be returned or exchanged. All Sales are Final.

Order Placement:

Once an order is placed in-store or online no cancellations or changes can be made. We strive to keep our customization wait time to a minimum therefore once an order is placed we reserve the right to start processing the order immediately.

90 Day Holding Period:

We are not responsible for items left over 90 days. Any and all items brought in for repair/engraving will be sold to re-cover our costs for the work completed.